Is the Face ID function on your iPhone XS Max failing? Are you having trouble setting it up or getting an error that it cannot be enabled on your phone? Our Face ID Diagnostic service is here to help!
How it Works:
Face ID repairs must be diagnosed before we can determine a pricing quote and the type of repair that we will need to do. Some repairs involve the device's proximity sensor, while some involve the dot projector. Depending on what type of damage has occurred to the device, we will diagnose your phone and send you an update once we know what type of repair will need to be done. We will also send over a final pricing quote, which will range between $150 and $250 depending on the repair. Your $100 diagnostic fee will go towards the final cost of repair. Once we have completed the repair, we will send you an invoice for your remaining repair cost, then ship the device back to you!
We provide free USPS Priority Mail shipping both ways. Just select the "free shipping" option during checkout and we will email you a shipping label so you can send your device our way. Questions about our shipping process? Check out our Shipping Instructions.
No matter what repair(s) your device needs, it will be covered under our one year limited warranty policy. Detailed info about our warranty policy can be found on our Warranty Information page.
If you have any questions about anything at anytime during the ordering, shipping, or repair process- please feel free to give us a call or shoot us an email!