About Us

iMaster Repair is the online leader for professional mail-in repair services. We are a small but specialized staff of repair technicians based out of Meridian, Idaho. iMaster has been around for almost 11 years, and has been owned and operated by FixIT Mobile since 2021. Our team is experienced, friendly, and knowledgable. Each of our repair techs has at least 2+ years of experience in the repair industry, and our entire staff is WISE certified. iMaster prides ourselves on our years of collective experience and our ability to provide expert insight, superior service, and the most beneficial solution to any situation.

 

We specialize in advanced micro-soldering, professional diagnostic services, and expert repairs. Choosing iMaster Repair will not only get you a screen repair, you can also expect to receive quick and knowledgable updates, personable customer service, and competitive pricing. Our goal with any repair that comes through our shop is to get the device looking and functioning as new as possible. Every device that leaves our shop goes through extensive function testing to ensure that it is up to our standards, and we stand by our one year limited warranty policy if you run into issues with your device post-repair.

 

Ease of access is essential to our service! iMaster Repair strives to continually make your repair experience as quick, easy, and painless as possible. Our repair prices are adjusted to account for free shipping to and from our shop, and we highly encourage our customers to take advantage of our free shipping options. We understand how confusing the technology world can be, as well as how stressful it can be to not have your device on hand. This is why we emphasize transparency in everything we do. Our team is available to answer any question you may have at any point in the ordering, shipping, or repair process. 

 

Our iMaster technicians are familiar with all common devices, as well as some uncommon ones. If you have a device you would like to repair but can't find it on our site, please feel free to contact us and request a custom repair. iMaster Repair is proud to serve not only individual customers, but also school districts and businesses in need of bulk repairs. Contact us to find out how we can help with any of your repair-related needs!

 

For any questions, comments, or concerns- contact us via live chat, email info@imasterrepair.com, or call us at (208) 291-1005. Our business hours are 9 AM - 5 PM (MST) Monday - Friday. Our staff will always get back to you as soon as possible, but please allow 1-2 business days for a response, especially if contacting outside of business hours.

We are located at 1530 S. Millennium Way STE #110 Meridian, ID 83642.


MEET OUR TEAM

STORE MANAGER:

BRENDEN WHEELER

SHIPPING & BILLING ADMIN:

ABBY ELSETHAGEN

MASTER TECHNICIAN:

JASON PEARSON

brenden.wheeler@fixitmobile.com

Brenden is the fearless leader of iMaster and knows almost everything there is to know about the repair industry. He has 4+ years of experience, and a love/hate relationship with iPod Classics. 

abby.elsethagen@fixitmobile.com

Abby has 1 year of experience working at iMaster and is passionate about making the repair industry accessible. She loves spreadsheets, to-do lists, bubble wrap, and the United States Postal Service.

jason.pearson@fixitmobile.com

Jason is the brains of the operation, with 3+ years of experience in the industry and 2+ years of advanced micro-soldering experience. There isn't much he can't fix, and he especially enjoys fault diagnosis.