Terms & Conditions
- Terms & Conditions
When you the customer agrees to our terms of service before placing your order you stating you have read and understand our terms of service.
Accepting Terms & Conditions constitutes a legally-binding contract, so it is in your interest to make sure that you have read them before accepting.
Online Repair order / Order Cancellation
Order cancellations are subject to a 15% cancellation fee.Services provided
Warranty on parts ruled as defective come with a lifetime warranty. Warranty only valid on part(s) replaced during original service. Cracked screens caused by physical damage are NOT cover under warranty. Devices that do have physical damaged caused by the customer will fall in our LifeTime Accidental coverage, with a Re-Repair service fee on all Accidental damage. Any device sent back to iMaster Repair as a warranty claim will be inspected before approval. No warranty on water damaged devices. Shipping cost for warranty claims is to be at the expense of the customer filing the warranty claim.
iMaster Repair terms of service/repair
Purchaser of service will truthfully and to the best of his/her own knowledge select the most appropriate repair. If other problems are found with the your device, iMaster Repair, LLC will contact the owner immediately before completing repairs.
If you send iMaster Repair, LLC a device that is beyond repair, we will contact you. If you do not truthfully select the right repair(to your best knowledge), we reserve the right to refuse service and return your device.
Items as device cases or original boxes sent to iMaster Repair, LLC will treated as donations to iMaster Repair, LLC. iMaster Repair, LLC states that customers are to only send in their device only for repair. Our return shipping prices are based on the weight of the device only, device cases and original boxes add added weight which means add shipping cost.
If your water damaged phone can not be repaired satisfactorily, customer will have the option to receive the phone back, or sell the phone to iMaster Repair. If your phone has water damage, no warranty will be given on any repair. iMaster Repair, LLC retains the right to refuse any repair.
In an event that iMaster Repair, LLC receives any device that has been tampered with or has been taken apart or has been partly taken apart, iMaster Repair, LLC offers no warranty or guarantee of the devices functionality or its parts, as this unit was not in whole when iMaster Repair, LLC received the unit for repair.
In an event that a customers device is damaged by iMaster Repair, LLC in the process of a repair, iMaster Repair, LLC will replace the unit with a working unit of the same kind or better, in the same or better condition. iMaster Repair, LLC must have the device in possession in order to confirm the state of the device and to confirm the issues stated or claimed. If the device is found to be in a non repairable state a replacement will be issued.
Touch ID's on iOS units are not covered under this claim of damage. Due to the level of security of these buttons we are not able to reactivate a damaged Touch ID, In the event the home button is damage iMaster Repair, LLC will replaced the button but will not be able to restore the finger print scanner function. In replacing any iOS units screen with the Touch ID function, due run the risk of possible damage to the Touch ID button during the replacement of the screen and removal of its Touch ID button. In accepting and agreeing to our terms and conditions your accepting the risk involved.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of iMaster Repair. The collective work includes works that are licensed to iMaster Repair. Copyright 2018, iMaster Repair ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with iMaster Repair or purchasing iMaster Repair products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with iMaster Repair or to purchase iMaster Repair products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by iMaster Repair. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of iMaster Repair used in the site are trademarks or registered trademarks of iMaster Repair.
To the fullest extent permissible pursuant to applicable law, iMaster Repair disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. iMaster Repair does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. iMaster Repair does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
iMaster Repair shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if iMaster Repairhas been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a iMaster Repair product/text is mistakenly listed at an incorrect price/service/text, iMaster Repair reserves the right to refuse or cancel any orders placed for product listed at the incorrect price/service/text. iMaster Repair reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. iMaster Repair has the right to refuse any service due to mistake of incorrect price/service/text.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by iMaster Repair without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
iMaster Repair may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to iMaster Repair.
Your use of this site shall be governed in all respects by the laws of the state of Idaho, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of iMaster Repair products) shall be in the state or federal courts located in Ada County, Idaho. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of iMaster Repair products) must be commenced within one (1) year after the claim or cause of action arises. iMaster Repair's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. iMaster Repair may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a iMaster Repair or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
iMaster Repair does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, iMaster Repair is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, iGadget ResQ, LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to iMaster Repair in its sole discretion.
You agree to indemnify, defend, and hold harmless iMaster Repair, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, iMaster Repair, may link to sites operated by third parties. However, even if the third party is affiliated with iMaster Repair, iMaster Repair has no control over these linked sites, all of which have separate privacy and data collection practices, independent of iMaster Repair. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, iMaster Repair, seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
In the event that a device is left at our repair facility with no response from customer for 90 days, device becomes property of iMaster Repair for no additional compensation.