If you have placed an order for a mail-in repair service please follow these instructions:

Most customers use a bubble envelope to ship their smaller devices. 

Please Only send us your device ONLY, no need to send power cord or usb cable. 

WE ARE NOT HELD RESPONSIBLE IF YOU SEND ANYTHING OTHER THEN YOUR DEVICE. 

SHIP DEVICE ONLY, NO CASES.

Please add a copy of your order with your device or place a note inside with your order number. 

We let you know when we get your device and keep you updated during the repair and provide you tracking on your order once it has been shipped. 

Boxes are amply sized and your items are well-protected.

All Mail-in Repairs should be sent to:

iMaster Repair

934 1ST AVE S.

Payette, ID 83661

If you have any questions, please contact us at 208-779-7871 

Or Live Chat, Or email.