- Shipping Instructions
Mail-in repair service please follow these instructions:
Most customers use a bubble envelope to ship their smaller devices.
iPad's please use bubble wrap or packing peanuts and a sturdy box USPS has these for free.
Please Only send us your device ONLY, no need to send power cord or usb cable.
WE ARE NOT HELD RESPONSIBLE IF YOU SEND ANYTHING OTHER THEN YOUR DEVICE.
SHIP DEVICE ONLY, NO CASES.
Please include a copy of your order confirmation with your device.
We let you know when we get your device and keep you updated during the repair and provide you tracking on your order once it has been shipped.
Boxes are amply sized and your items are well-protected.
All Mail-in Repairs should be sent to:
iMaster Repair, LLC
1000 S. 16th St. Ste. B.
Payette, ID 83661
If you have any questions, please contact us at 208-291-1005
Or Live Chat, Or email.